Applied professional learning
Specify a Useful Enterprise Knowledge Assistant
Make answers useful, grounded and appropriately accessible.
Identify tasks and the evidence a useful answer requires. Specify approved information, permissions and freshness expectations.
YOUR LEARNING OUTCOMES
What you will be able to do.
Business, knowledge, and product leaders.
- Identify tasks and the evidence a useful answer requires.
- Specify approved information, permissions and freshness expectations.
- Set citation, uncertainty and escalation requirements.
- Test useful answers, missing information and restricted content.
User questions, approved sources, permissions, freshness, citations, and test scenarios.
IN PRACTICE
A situation you could face.
Employees want one place to ask questions, but sources differ in quality, access and freshness. Define a knowledge assistant around real needs.
Test useful answers, missing information and restricted content.
Illustrative learning scenario.
CURRICULUM
Your learning path.
4 modules
01Understand the user questions
Identify tasks and the evidence a useful answer requires.
02Define the source boundaries
Specify approved information, permissions and freshness expectations.
03Design answer quality
Set citation, uncertainty and escalation requirements.
04Build acceptance scenarios
Test useful answers, missing information and restricted content.
THE EXPERIENCE
Practice with a purpose.
100% onlineNo in-person attendance required.
Self-directed cases, practical exercises and worked examples. Your invitation confirms the learning materials, delivery format and support included.
Understand the decision
Define the question and the evidence a useful answer needs.
Test your judgement
Apply the method to a realistic case and explain your choices.
Review the quality
Use explicit criteria to judge the result and improve the work.
ABOUT YOUR APPLICATION
Before you apply.
Are courses delivered online?
Course materials, exercises and any included coaching or live sessions are delivered online. No in-person attendance required.
Each programme specifies its pace and included support. Your invitation confirms any scheduled sessions and their timing.
Why do I need to apply?
We review your background and any goals or motivation you choose to share to assess programme fit. There is no payment when you apply.
How do intakes work?
We welcome new participants in intakes over time. Apply for access and we will email you when the next intake opens for this programme.
When can I start?
We will confirm the start date, what is included and the fee when we invite you to join. You can then decide whether to take part. Applying does not give you immediate course access.
What does the fee cover?
Self-directed cases, practical exercises and worked examples. Your invitation confirms the learning materials, delivery format and support included. The €199 shown is an estimated fee per person. We will confirm what is included, the final price and any applicable taxes before you decide to join.
Will I receive a certificate?
Your invitation will explain what you need to complete, how your work will be assessed and whether the programme includes a certificate. Any Academy certificate is separate from an accredited academic qualification.
Who is behind the Academy?
Scipio Academy draws on practical expertise from senior alumni of McKinsey, BCG and Bain. We will share details of the programme contributors and reviewers with your invitation. The firms do not sponsor or endorse these programmes.
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