Applied professional learning
Handle Sensitive Information and Difficult Requests
Use discretion with a clear decision process.
Identify sensitivity, purpose and intended recipients. Check authority, identity and the appropriate channel.
YOUR LEARNING OUTCOMES
What you will be able to do.
EAs working with confidential executive information.
- Identify sensitivity, purpose and intended recipients.
- Check authority, identity and the appropriate channel.
- Share, decline, clarify or escalate using agreed procedures.
- Record the decision where appropriate and protect the information.
Decisions about recipient permissions, appropriate channels, verification, boundaries, and escalation.
IN PRACTICE
A situation you could face.
A senior stakeholder asks for information they may not be entitled to receive. Check the request and choose the appropriate response.
Record the decision where appropriate and protect the information.
Illustrative learning scenario.
CURRICULUM
Your learning path.
4 modules
01Recognise the information boundary
Identify sensitivity, purpose and intended recipients.
02Verify the request
Check authority, identity and the appropriate channel.
03Choose a proportionate response
Share, decline, clarify or escalate using agreed procedures.
04Keep accountability clear
Record the decision where appropriate and protect the information.
THE EXPERIENCE
Practice with a purpose.
100% onlineNo in-person attendance required.
Self-directed cases, practical exercises and worked examples. Your invitation confirms the learning materials, delivery format and support included.
Understand the decision
Define the question and the evidence a useful answer needs.
Test your judgement
Apply the method to a realistic case and explain your choices.
Review the quality
Use explicit criteria to judge the result and improve the work.
ABOUT YOUR APPLICATION
Before you apply.
Are courses delivered online?
Course materials, exercises and any included coaching or live sessions are delivered online. No in-person attendance required.
Each programme specifies its pace and included support. Your invitation confirms any scheduled sessions and their timing.
Why do I need to apply?
We review your background and any goals or motivation you choose to share to assess programme fit. There is no payment when you apply.
How do intakes work?
We welcome new participants in intakes over time. Apply for access and we will email you when the next intake opens for this programme.
When can I start?
We will confirm the start date, what is included and the fee when we invite you to join. You can then decide whether to take part. Applying does not give you immediate course access.
What does the fee cover?
Self-directed cases, practical exercises and worked examples. Your invitation confirms the learning materials, delivery format and support included. The €149 shown is an estimated fee per person. We will confirm what is included, the final price and any applicable taxes before you decide to join.
Will I receive a certificate?
Your invitation will explain what you need to complete, how your work will be assessed and whether the programme includes a certificate. Any Academy certificate is separate from an accredited academic qualification.
Who is behind the Academy?
Scipio Academy draws on practical expertise from senior alumni of McKinsey, BCG and Bain. We will share details of the programme contributors and reviewers with your invitation. The firms do not sponsor or endorse these programmes.
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